I have been with Norcom working as a Loan Officer since 2016, however I originally started working in the mortgage industry in 2001.
I began as a processor and have held several different positions to acclimate myself with every facet of the business. During this time, I have done my best to provide exemplary customer service while going above and beyond to help my clients throughout the mortgage process. I want my borrowers to be 100% satisfied with the service they receive from me and our team. I have helped clients purchase and refinance properties throughout the U.S while educating and offering the best programs to suit their personal needs. I pride myself in being reliable, quick to respond, honest, and trustworthy. I work one-on-one with my clients to have a full understanding of their goals and needs. In doing this, I ensure my clients are making the best choice by working with me and choosing Norcom Direct. We do our best to make the process as quick and painless as possible by maintaining a personal touch.
Born and raised in Connecticut, I remain active in the community by volunteering at the local soup kitchen and homeless shelter. I work with our Veterans to help create programs to keep them active in our community and society. My family has a military background, so it is close to my heart. I also volunteer with the elderly and disabled. My passion is in animal rescue, it is something paramount to me and wish it did not need to be done but I will continue until the day I die. I volunteer at animal shelters throughout CT, NJ, NY, MA, and RI. I am a member of the N. B. Humane Commission and work with several other groups that work to bring stricter laws to protect animals and punish their abusers. We work to be a voice for the voiceless. In my down time, I enjoy being with good friends and family, but most of all, my six rescue dogs.
I probably can't explain in words what an awesome job Nicholas Allegro did with our house buying process. A complete dream come true, this man played a huge part in us closing on our house. His knowledge and calm, positive demeanor helped keep me calm through a stressful process. He was not only willing to help but educate me step by step. Thank you Nick for making my dream home become a reality. I will forever be grateful!
Shawn was so helpful as a first time home buyer. He responded to email, calls and texts promptly. He sent easy to read emails with lists of all the documents we needed to submit. We had a very fast closing date and he was able to make sure everything was in place. All of the other people involved in this process he spoke with really liked him from realtors to lawyers to family and said he was easy to work with and funny which is always a plus. I would seek him out for our next purchase or refinance.
I would like to thank you and your organization, on how professional your help is. Sara made things so simplified and easy to attain my new house. It’s just not the mortgage, it’s her experience and know how. She made the process a pleasure. You are fortunate to have her. If things got turbulent, she knows how to make calmness out of the situation. It is stressful sometimes when purchasing a property, and she makes it so simple and so secure.
Cale Ferland is one of the most knowledgeable and patient individuals I have come across! Highly Recommend, I'm not on to give glowing reviews but when credit is deserved it's only fair. Cale took a potential difficult process and did some amazing work, I spoke with several big bank lenders and they not only didn't understand but were very scripted. Cale listened to my concerns and along with his experience and knowledge, he rolled up his sleeves and went to work! I got a great rate and an even better home. Job well done, Sir!
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